FREQUENTLY ASKED QUESTIONS

Questions about LiveMind.

Learn how LiveMind Core, smart-glasses assistance, accessibility, LiveShopping, LivePay, subscriptions, privacy, and connected experiences work together.

LIVEMIND CORE

Core platform

What is LiveMind Core?

LiveMind Core is a real-world AI assistant designed to receive visual and voice input, understand the current environment, remember task context, and provide spoken guidance.

How is LiveMind different from a normal chatbot?

A normal chatbot generally waits inside a text or voice interface. LiveMind is designed to remain involved during physical tasks and real-world situations using voice, visual awareness, session context, and spoken assistance.

What can LiveMind help with?

Use cases include understanding surroundings, locating objects, reading visible information, cooking, repairs, building, tutoring, shopping, accessibility assistance, and other everyday tasks.

Does LiveMind remember the task?

LiveMind can maintain relevant session context, including the current objective, previous guidance, and completed steps, subject to the available features and the user’s settings.

SMART GLASSES

Wearable experience

Does LiveMind work with smart glasses?

LiveMind supports a smart-glasses experience through compatible devices and available manufacturer capabilities. Supported functionality may include camera input, audio output, and hands-free interaction.

Can the phone remain in my pocket?

Supported wearable workflows are designed to reduce the need to repeatedly hold or look at the phone. Some actions may still require the phone depending on hardware permissions, operating system requirements, connectivity, and security controls.

Do smart glasses complete payments through NFC?

LivePay does not depend on glasses-based NFC. Supported payment experiences may use the phone, QR workflows, approved payment providers, merchant checkout systems, or other supported transaction methods.

ACCESSIBILITY

Blind and low-vision assistance

How can LiveMind assist blind or low-vision users?

LiveMind may provide spoken descriptions of surroundings, identify objects, read visible text, support shopping, explain environmental details, and guide users through tasks.

Is LiveMind a replacement for a cane, guide dog, or mobility training?

No. LiveMind is an assistive technology and should not replace professional mobility training, a cane, guide dog, safety equipment, emergency services, or the user’s own judgment.

Can LiveMind guarantee that it sees every hazard?

No. Cameras, lighting, network conditions, device position, blocked views, software limitations, and environmental conditions can affect accuracy.

LIVESHOPPING

Product discovery and comparison

What does LiveShopping do?

LiveShopping helps users find products, understand labels and visible product information, compare choices, review relevant differences, build an order, and continue into LivePay.

Does LiveShopping decide what I must buy?

No. LiveShopping provides information and assistance. The user remains responsible for reviewing the product, merchant, pricing, suitability, terms, and final purchase decision.

Can prices and availability change?

Yes. Pricing, inventory, delivery times, product details, promotions, merchant policies, taxes, and fees may change without notice.

LIVEPAY

Multi-card split payments

What is LivePay?

LivePay is LiveMind’s payment experience designed to help users split one purchase across multiple cards or supported payment methods through one coordinated checkout flow.

What is the split-card feature?

The user can assign a specific amount of the purchase total to each supported card or payment method. The combined amounts must equal the full order total before checkout is completed.

Can every merchant accept a multi-card payment?

No. Availability depends on the merchant, checkout provider, payment processor, card issuer, platform rules, transaction type, and other technical or financial restrictions.

Is LivePay a bank or card issuer?

LivePay is not represented as a bank, card issuer, card network, lender, deposit account, or financial adviser. Transactions may depend on third-party payment providers and merchant systems.

What happens when one card is declined?

The transaction may be delayed, partially unsuccessful, or require the user to update the amount, choose another supported payment method, or restart checkout depending on the merchant and payment provider.

ACCOUNTS & SUBSCRIPTIONS

Access and billing

Is a subscription required?

Some LiveMind features or usage levels may require a paid subscription. Available plans, included usage, billing periods, and prices will be shown before purchase.

Can features vary by plan?

Yes. Access, limits, supported integrations, storage, usage, voice, vision, wearable, shopping, and payment features may vary by plan, location, device, or platform.

How do I cancel?

Cancellation instructions depend on where the subscription was purchased, including the Apple App Store, a website, or another approved billing provider.

PRIVACY & SAFETY

Data and responsible use

Does LiveMind use the camera and microphone?

Camera and microphone access may be required for visual and voice features. The app must receive the permissions required by the device and operating system.

Does LiveMind record everything?

LiveMind should only access and process information necessary for the requested feature, subject to the product’s settings, permissions, privacy policy, and technical operation.

Can AI responses be incorrect?

Yes. AI-generated descriptions, guidance, comparisons, and recommendations may be incomplete, delayed, or incorrect. Users should verify important information before acting.

Where can I read the legal disclosures?

Review the LiveMind Disclosures, Privacy Policy, and Terms of Use.

LM
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